Shipping & delivery policy

We don't sell or ship any products. Here's what you receive when you donate, and when.

Effective and last updated: 8 October 2026

1. No physical goods

Heavendoo Foundation is a not-for-profit organisation. Donations made on heavendoo.in are voluntary contributions to our charitable work. We do not sell, ship or deliver any physical products in return for a donation, and no shipping or delivery charges apply.

2. What you receive, and when

WhatHowWhen
Payment confirmationOn screen, and by email from RazorpayImmediately after a successful payment
Donation receiptEmail, to the address you gaveWithin 2 working days
Monthly gift confirmationEmailEach month, when the gift is charged
Impact updatesEmail (you can unsubscribe anytime)From time to time

3. Didn't receive an email?

Please check your spam or promotions folder first. If it isn't there, write to contact@heavendoo.in with your name and payment ID and we will resend it within 2 working days.

4. How your donation is "delivered"

Your gift is put to work through our programmes in education, nutrition, healthcare and women's livelihoods. If any thank-you items or event materials are ever sent to donors, delivery details will be shared at that time, free of charge.

See also our cancellation & refund policy and pricing.